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Answers

BELOW ARE THE ANSWERS TO THE QUIZ QUESTIONS:

  • 1- You are own your way to a meeting when your portable computer starts making a repetitive clicking sound when started, everything you need is on the portable (including your backups). You have no off site backups because you wanted to save time. What do you do?
  • Calling IT (if you have one) is not a very proactive measure considering they will normally put you in a job que.
  • Contacting the manufacturer is useless since a failure has not occurred.
  • Loading the last recovery image is a waste of time unless you made it after you finished last night.
  • Same as above, using and external drive provides no more protection since the failure has not occurred.
  • THE BEST PROACTIVE SOLUTION:
  • Let the computer start and copy the files to an external drive immediately and load them on another computer.
  • 2- You start-up your Internet and find that you are constantly loosing connections. What would you do?
  • Calling your service provider will probably just confuse the issue they will take you through a group of tests that have nothing to do with the real problem which is on your end.
  • Restarting everything is just an extension of what the service provider would tell you and wastes more time.
  • Going to a different computer is a good idea however, not the best..
  • THE BEST PROACTIVE SOLUTION:
  • Running a wireless LAN test with one of the free software programs like ” inSSider ” is a quick way to see if someone else in your area is on the same channel as you. Most routers come preset to channel 6 and having several on the same channel is a bad idea. Use your router software to change the channel to one that no one is on.
  • 3- You arrive home from work and find your family pet “Pete” the Pit Bull has pulled the power supply from your portable into his crate and chewed the A/C wire until it shorted the house breaker at the same time he decided to see if the power supply tasted good. Combine this with the fact you have presentation in the AM. What do you do?
  • Spanking your Pit Bull is not going to get you to your AM presentation.
  • Nor is taking him to the VET (if he is still active he is probably OK).
  • Moving the crate is proactive (and should be done) but not in the realm of what you need to do for the AM presentation.
  • THE BEST PROACTIVE SOLUTION:
  • Start the portable with the POWER SUPPLY DISCONNECTED and get your data off quick even if it looks like you have plenty battery life.
  • Then call and get a replacement power supply and AC cable (the manufacturer will probably give it to you for free after hearing your story).
  • 4- After working all night on a floor plan you notice you can no longer load the main file or the older reference files. What do you do?
  • Recovering from the last image will not get your active file even if it restores the reference files unless the image was made after you completed last night.
  • Restoring from your last backup may work if you did the backup when you were finished last night and the backup contained the old reference files.(a lot of time older files will be left out since they were backed up before).
  • The same applies if you go to a off-site backup. If you did not keep all files (inactive and active) your out of luck.
  • THE BEST PROACTIVE SOLUTION:
  • Using a nonstop (time-slice) backup is the best choice for very active data since you can set the time-slice to as small as 5 minutes . The inactive reference files will be on the nonstop backup unless you purged them. Then you can always get them from one of the older archive backups. (if you used nonstop and fixed point in time backups like you should you will be safe, off-site backups are a third level of protection)
  • Using a “thumb drive” is convienent for small amounts of files however, not a good choice for complete sets of data across time. They are also not very fast if you have a lot of data to recover.
  • 5- As you start your daily work you notice your portable has a screen on it saying that updates are being installed and the system is still making the repetitive clicking sound . It also act’s very slow when you start any program. What do you do?
  • THE BEST PROACTIVE SOLUTION:
  • Contact your manufacturer and use your service plan. Odds are the hard drive is corrupt and/or failing. Let them supply you with a new disk and then recover from the most current image.
  • 6-You like to travel light and carry nothing with you but a “NETBOOK” when on the road. The problem is how do you recover your operating system and programs on such a device? (considering you do not carry a power supply or external drive for daily travel)
  • THE BEST PROACTIVE SOLUTION:
  • Using a SD (Secure Digital) memory card is the best choice since SD cards are very small, provided for in Netbooks and available in sizes up to 64GB (with 1TB in the spec) NOTE: SD drives are very hard to make bootable. This becomes an issue if your primary hard drive fails and you do not carry a CD/DVD drive to access a bootable copy of your imaging software .
  • Using a “thumb drive” is convienent for small files however, not a good choice for imaging. They are also not very fast if you have a lot of data to recover like a image.
  • USB drives are great though larger they do need to be carried. USB drives can be seen in the bios and booted from .
  • Using a recovery partition is not the best since the hard drive could fail.
  • 7-What are the steps you should take before making a new image for the first time? (take care to note the order)
  • THE BEST PROACTIVE SOLUTION:
  • Run “error-checking” (check disk), run “cleanmgr” and defragment the drive to be imaged this is the correct order.
  • Run a defragmentation program, backup your user profile and run “cleanmgr” this is not correct since your profile is in the image.
  • Run “cleanmgr”, delete your “tmp and dmp” files and backup your data wrong since the “cleanmgr” removes tmp and dump files.
  • Run “error-checking” (check disk), run “cleanmgr” and backup your user profile wrong again since the defrag program was left out and the profile is in image.

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